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About Us
Rosebank Child Sexual Abuse Service Inc. (Rosebank) provides free confidential counselling and support services to children, young people and adults who have experienced sexual abuse, and their non-offending family members. We do not offer any services to people who have been accused of sexual abuse.
We can only see children after the abuse has been reported to the NSW Department of Community Services (DoCS). To report suspected abuse or neglect of children or young people, call the DoCS Helpline on 132 111 (24 hours a day, seven days a week).
Where are we?
Rosebank is located in Liverpool, Sydney, NSW, Australia. We offer services to people living in Liverpool, Fairfield and Campbelltown Local Government Areas, and surrounding areas.
Who are we?
We are a community based child sexual assault counselling service funded by the NSW Department of Community Services (DoCS). Rosebank is an Incorporated Association guided by a set of Objects (PDF) and managed by an independent management committee.
Rosebank is an active member of the NSW peak body for community based child sexual assault services, Child & Adolescent Sexual Assault Services (CASAC) Inc.Other services we offer include:
In addition to counselling, we also offer Court preparation and support, advocacy, information and referral to other services, Victims Compensation Reports and groups, where possible.
How to access our Service
Anyone can call to make a referral by phoning Rosebank and talking with one of our counselling staff. All referral information remains confidential.
Our staff
All Rosebank counsellors are qualified in Social Work, Psychology or a related field and have extensive experience working with children, young people and adults.
Client rights
Want to find out about the rights of Rosebank clients?
Click on:
· Rosebank Client Rights (PDF)
· Personal Information Consent Form (PDF)
Unsatisfied with the service?
We welcome complaints and consider them to be a valuable form of feedback.
If you experience any difficulties in relation to Rosebank’s service delivery, please feel free to phone the Counsellor concerned or the Service Co-ordinator on 9601 3790 to find out about our Complaints Policy and Procedure.
History
Want to find out more about Rosebank’s history?(PDF)
Contact Us:
Phone: (02) 9601 3790 Fax: (02) 9601 3676
Postal Address: PO Box 869 Liverpool BC NSW 1871 Australia
Email: info@rosebankcsa.org.au
Hours of service: Monday to Friday (9:00am to 5:00pm)
If you would like more information, please phone and speak to one of our staff.